My iPhone won’t turn on, what do I do? If you have never asked this question before, then you probably don’t own an iPhone or you among the “lucky” ones. My guess is, you are reading this article right now because you have an iPhone and you just don’t seem to understand why it won’t come on. There are a lot of so called “fixes” for this problem on the internet that conveniently avoid its root cause and end up offering solutions that sometimes may not work.
In my experience, discovering the root cause of the “my iPhone won’t turn on” problem will determine the complexity of the fix required to get it running again. This article will provide a step by step guide on how to combat this problem and hopefully get your iPhone running again. The first step will be to determine why your iPhone won’t turn on and we take it up from there. So, let’s get started.
TWO REASONS WHY YOUR IPHONE WON’T TURN ON?
Regardless of what you may have been told, your iPhone’s refusal to turn on may be either hardware or software related. So either a hardware issue is preventing your device from powering on or its software crashed and needs to be restored. Once you are able to determine the source of the problem, fixing it may not be so difficult.
With that said, let’s move on to the next step; how to determine whether your iPhone’s inability to turn on is hardware or software related.
Since troubleshooting an iPhone software is quite easy, so we will start up from there. However, if the software turns out not to be the source of the problem, we will then discuss how you can tackle hardware related issues.
HOW TO FIX A SOFTWARE CRASH
Most times when an iPhone does not turn on, a hard reset of the device is usually the first thing to do. This is probably because it solves almost all software related issues that may be wrong with your device. It may seem like magic, but in most cases, it is hardly rocket science, as we shall soon see.
So keep your fingers crossed and give it a shot!
– To “hard reset” an older iPhone version like iPhone 6S, hold down the “Power Button” (usually the wake/sleep button) and the “Home button” at the same time for 20 seconds or more till the apple logo pops up. If, however, you are using an iPhone 7 or a more recent version, the button combination would be the “Power button” and the “Volume button” instead.
If after following the short procedure highlighted above, your iPhone turns on, it means your device was on the whole time. The software problem caused it to display the black screen which in turn made you think the phone was “dead”. A software problem this bad will require you to back up your device and restore it.
However, if after this trouble shoot, your iPhone still doesn’t come on, it is time to start thinking “Hardware”. There are quite a few tricks you can try.
1. Take a Look at the Charger and Device Cables
Your device’s charger and cable could sometimes be the reason why it is not turning on. So try charging your iPhone with another charger and cable to see if that solves the problem. Or you can simply use your charger and cable to charge someone else’s iPhone. If their device charges and yours somehow does not charge, then you try the next step.
It is possible that your wall charger may sometimes not be capable of charging your iPhone, so try connecting your device with a laptop and see if it charges. If you are used to charging your iPhone to a laptop, try a wall charger instead. There are a lot of reasons for this abnormality but they are hardly relevant to the issue at hand so we can ignore them.
2. Use iTunes
If your iPhone still doesn’t turn on, it is time to confirm whether the problem is not display related. Connect your iPhone to your laptop and open iTunes. If your device is recognized, then you are lucky because this may be the only chance you have to recover any data on your iPhone. Back it up immediately!
This scenario points to the fact that you may need to have your iPhone’s display checked. If, however, iTunes does not detect your device, quickly carry out a hard reset right there while you still have your iPhone connected to the laptop. Restore it, if the option pops up.
These steps should get your device running again if done correctly.
If after these steps, your iPhone doesn’t turn on, you can probably bid your data goodbye except of course you have iTunes backed up. Alternatively, you can try premium companies online that offer data recovery services.
3. Check for Physical Damage
Physical damage or a liquid spill could sometimes be the problem. It is tricky because a simple phone “drop” a week ago could begin manifesting its effects now. So carry out a visual inspection of your device to see if there is any physical damage. If you notice one, and it is not too serious, Apple may likely ignore it and give you a replacement (Under warranty). Well, that applies to physical damages, liquid spills are a different ball game. They are not covered by Apple warranty except if you have AppleCare+. Even at that, some deductions will still be made.
4. Repair Services
Apple will likely repair your device for no fee at all if you are under warranty and your iPhone bears no sign of physical or liquid damage. Otherwise, Apple repair services can very expensive, even for the simplest of repairs. Alternatively, you can try other reputable repair services that provide such services at a more affordable price.
At this point, your device should be running perfectly again. If it doesn’t, you probably will have to get a replacement. I am sure your repair service provider will make that pretty clear.