Compared to any other Android device, Apple has made its name for having less instances of their iPhones getting broken at least internally. Of course unless there was an outside influence like getting it soaked too long water or getting it burned. In most cases, the problems that iPhone users get are actually pretty simple ones that do not need to be brought to an Apple Store.
When turning your phone on and it gets stuck on the Apple logo, do not panic. It is one of those problems that may just need a little fixing which you can do by yourself at the comfort of your homes. That said here are a few tricks you can try:
A Quick Fix: Restarting the iPhone
While your iPhone is stuck on the Apple logo, usually there is not much we can do. You probably tried holding down the power button which turned it off and by pressing it again you think that you may have completed a simple restart. However, you can still try doing the force reboot instead.
If you have the iPhone 7, you can make it restart by holding down the volume down button and power button at the same time.
For the older iPhones, hold down both the home button and power button.
Restarting the iPhone may look too simple of a solution to a potentially big problem. But it does not hurt to try it anyway. There is not much cost to it as well. All you need is to wait a few seconds before it turns on again. Restarting the phone is usually the first suggestion to fixing any problems on it. If unfortunately, that does not work, you can try…
Getting Your Phone Into Recovery Mode
For a computer or laptop, this would be the same as reformatting the system to get back to its defaults. Recovery Mode reinstalls the iOS onto your iPhone. If you have a backup data available on iTunes, you may use that as well. If it is not on the latest OS yet, you can even force it to update which may do the trick.
1. To do any of these, you first need to connect it to iTunes. Note that the iTunes has to be the latest version. The phone should automatically be detected.
2. To start recovery mode, do the same procedures as if forcing it to reboot while it is still connected. But instead of it rebooting, a message would pop up saying that your iPhone is in recovery mode.
3. If you want to restore the iPhone to its factory default settings or use a backup, you can simply choose the restore button near the iPhone management screen.
4. Otherwise, if you want to force it to update, simply choose the update option.
Recovery mode is quite easy to use and usually works for many of the problems users encounter with their iPhone. You can even use that same model for many other things but if that does not solve your problem then try moving on to…
If the recovery mode does not work, then you might want to try a deeper solution using the DFU mode. DFU simply stands for Device Firmware Update. This would work best if you think your iPhone has a booting problem.
Unlike in recovery mode, using this method would, unfortunately, erase all your data, unless you saved a backup on your iCloud which you can use to restore your data. If the problem came up because you tried jailbreaking your iPhone and that using Cydia would not work, then DFU mode should do the trick.
Using the DFU mode essentially stops your phone from booting up at all so that it could be restored fresh as if you bought the phone this morning. You may have found recovery mode easy to use but DFU mode may take a while to get it right due to how specific you need to be when dealing with it.
To start with DFU mode:
1. Open iTunes and connect your phone. Again, it is suggested to have the latest version. It does not have to be from your laptop or computer just as long as it has iTunes.
2. Turn your iPhone off. To do this, just hold the power button until the screen goes dark.
3. Hold the power button again for about 3 seconds then hold the home button. Make sure that when holding the home button, you don’t release the power button.
a. For iPhone 7 users, do the same procedure but instead of the home button use the volume down button.
b. Make sure to hold it down for as long as at least 10 to 15 seconds.
c. If something displays on your phone are it the Apple logo or the iTunes logo or anything, then you will have to do try again but turning it off.
4. At this point, your iPhone’s screen should stay nearly empty. Although odd, this means that you have entered DFU mode. It is “nearly” empty because if you look closely, an iPhone in DFU mode looks different from an iPhone that is completely off.
5. A prompt should appear on your screen asking you to restore your iPhone completely back to its default factory settings.
Still No Luck?
Unfortunately, this is as much as you can do to your iPhone. You can try contacting Apple support and ask them what else you could do. More often than not, the last resort would be ultimately bringing it to the Apple Store for repairs. It may not be a software problem anymore as, at this point, it may also be a hardware problem, meaning the damage is a physical part of your iPhone.
Try checking the list below to see if you have done any of these to cause the problem. If you actually did one of the options, it would help Apple or anyone knowledgeable to repair your iPhone look for a solution.
Your iPhone encountered a problem while you were updating its OS. This is one of the most common causes of booting problems on the iPhone. Since the phone depends on the OS to run, a messed up OS would obviously render the phone unable to boot up.
As mentioned, one of the physical parts of the iPhone might be damaged. If your iPhone is not water proof, was it exposed to water? Were there any other possible elements that may have somehow entered the phone to cause the damage?
Your iPhone’s OS system software was a beta version and is no longer working properly.
You tried jailbreaking a phone and accidentally caused a problem in either the jailbreaking process itself or a tweak on the iPhone. Sometimes, installing an app through Cydia can even cause the problem. This is usually the resulting problem of users who jailbreak their iPhones.